Creekside Pet Hotel is a full-service pet care facility offering the following services:
To download our New Client Form and our Pet Service Contract, right-click each link below and choose “Save As”:
Hours of Operation
Pets can arrive/depart during the following office/reception hours.
Monday through Friday:
7:00 am – 12:00 noon; 2:00 pm – 7:00 pm
Saturday: 8:00 am – 1:00 pm
Sunday: 4:00 pm – 6:00 pm by appointment only
Full Day – $20
Half Day – $10
Call us for information on our daycare packages!
Following are the standard rates for dog and cat boarding.
Dogs: $30 per day. Includes private enclosure, many of which have doggy doors that lead to “outdoor patio”; and taken outside three times a day (i.e., morning, mid-day, and evening) for potty break/exercise in private outdoor enclosure.
Cats: $15 per day. Our feline friends stay in their own private enclosure, in a dog-free zone of the facility for their safety and comfort. We furnish the enclosure with a full-size litter box, feeding dishes, and a lambskin rug.
Discount is given for siblings that share same enclosure. 20% off for the second pet, and 25% off each additional pet.
Creekside implements peak season and holiday rates for specific times of the year. Please see Peak Season and Holiday Rates section below for more information.
Individual play times – $5 per session (up to 2 per day)
Group play times – $10 per day (Monday thru Friday)
Individual splash time – $10 per day per session (up to 2 per day)
Yappy Hour/Meow Hour – $5 per session (up to 2 per day)
Kennel food – $2 per day. We serve a high protein chicken American-made dry food. Most pet parents choose to bring their pet’s food. Creekside encourages this practice because it’s best for their “furry kid’s” digestion to continue eating the same food they have at home.
Medications -Outside of the peak season and holidays, we will administer up to two medications at no additional charge.
Boarding Fee Calculation
Fees are calculated by multiplying the pet’s boarding rate by the number of days. For example, a Monday drop off and Thursday pick up by 12:00 noon is 3 days. The total boarding fee would be 3 x your pet’s rate. This example does not include discounts for multiple pets boarding together or additional fees for services such as playtime, grooming, bath, etc. This also assumes that your pet will be picked up by noon on their scheduled departure date. A Saturday to Sunday stay is a two-day minimum.
Peak Season and Holiday Rates
Starting with the Memorial Day weekend on Friday, May 26, Creekside will implement peak season and holiday rate pricing. The summer season is from May 26 to September 5.
Dogs – $32 per day.
Cats – $16 per day.
Medications – $3 per day, if given once daily
Medications – $5 per day, if given twice daily
Multi-pet discounts still apply.
The peak season and holiday rates will apply to the following dates for 2017 and 2018:
Summer season: May 26 – September 05
Memorial Day: May 26 – May 29 (deposit required)
4th of July: June 30 – July 05 (deposit required)
Labor Day: September 01 – September 05 (deposit required)
Cobb County Fall Break: September 22 – October 01
Thanksgiving: November 17 – November 28 (deposit required)
Winter season: December 20 – January 02, 2018 (deposit required)
Cobb County Winter Break: February 16 – 25
Cobb County Spring Break: March 30 – April 08 (deposit required)
Check-in and Check-out Policy
Guests may arrive or depart any time during normal business hours.
Checkout Time is 12:00 pm (noon) EST Monday through Saturday. The office / reception is closed on Sunday, however, as a “courtesy” pets may be picked up or dropped off by appointment Sunday between the hours of 4:00 pm and 6:00 pm.
Owners who pick up by the noon check out time will not be charged for that day. Also, the 12:00 noon check out time will be waived Monday through Friday only for those who have scheduled a complete or mini groom, bath or their pet is participating in daycare. A Saturday to Sunday stay is a two-day minimum.
During holiday visits, we do require a nonrefundable deposit (equal to one night’s cost) in order to secure a reservation for your pet. This is to ensure that your pet has a spot with us during the holidays. If you need to cancel, please give us at least 48 hours’ notice.
Creekside reserves the right to cancel reservations when pet owners fail to drop-off during published office / reception hours. Office / reception hours are listed on Creekside’s home page. Due to security and accuracy reasons, we regret that pets cannot be dropped-off or checked-in when the office / reception is closed.
Creekside pricing and service offerings are subject to change. We will honor all confirmed reservations where a deposit has been received for the advertised price at the date and time that the reservation was made. However, if the reservation is subsequently cancelled and the owner wishes to rebook it will be at the current rates.
Reservations are not considered confirmed until Creekside receives a deposit; pet owners have signed and returned a copy of Creekside’s Pet Services Agreement to Creekside, and their pets meet all requirements outlined in the Agreement in particular vaccinations and flea control.
For the benefit and welfare of all Creekside pet guests, Creekside reserves the right to refuse service to pets that do not meet the guidelines in the Agreement.